Shipping policy

Shipping Policy - Proof Store

At Proof Store, we are committed to delivering your premium fashion items swiftly and securely.

Shipping Destinations:

• We currently ship to all governorates across Egypt.

Delivery Timeframes:

• Cairo & Giza: 24 to 48 business hours.

• Other Governorates: 3 to 5 business days. (Please note: Fridays and public holidays are not included in business days).

Shipping Rates:

• Shipping costs are calculated at checkout based on your delivery location.

• Keep an eye out for our "Free Shipping" promotions on orders exceeding a specific value.

Order Tracking:

• Once your order is dispatched, you will receive a notification via email or SMS with your order details.

Damages & Issues:

• We ensure your items are packed securely. If you receive a damaged package, please report it to the courier immediately and contact our support at proof.store@proton.me.